Trusted in private homes and professional settings, PRETTY NEAT is known for discretion, consistency, and exceptionally high standards.
PRETTY NEAT transforms your home with precision and care. Each visit is focused on what matters most to you, combining meticulous attention, seamless organisation, and thoughtful maintenance to create spaces that are effortlessly functional and impeccably presented.
The pretty neat approach
PRETTY NEAT provides more than standard home services. Each offering is designed to maintain, organise, and enhance your home with precision and care. Services are standards-led, outcome-focused, and tailored to the unique needs of each client and property, creating spaces that are functional, organised, and effortlessly welcoming.
The PRETTY NEAT Process
Step 1: Enquiry & AlignmentSubmit an enquiry through the contact form. Each enquiry is reviewed to ensure the service matches the property and client’s needs.Step 2: ConsultationA consultation is scheduled to discuss the property, priorities, and the most suitable service. Any specific requirements are clarified at this stage.Step 3: Tailored ProposalA bespoke plan is provided, outlining the recommended service, scope, and schedule. This ensures expectations are clear and the client can make an informed decision.Step 4: Service DeliveryThe chosen service is executed with precision and attention to detail. Properties and homes are left organised, polished, and presentation-ready, meeting the highest standards.
Quotes are bespoke and provided after consultation to ensure the right level of service.
SERVICES:
Presentation & Maintenance
Ongoing care designed to keep your home consistently organised, polished, and presentation-ready.The first visit is booked and paid as a one-off detailing session. Ongoing monthly retainers are then available for clients who want standards maintained without having to think about it.Priority scheduling and dedicated time are reserved for retainer clients.Good for: clients who want their home kept to a consistent standard with minimal involvement.
Reset & reorder
Focused organisation for individual rooms or areas that feel cluttered, chaotic, or no longer work for how you live.Structure and flow are restored so the space is easier to use and maintain day to day.Good for: kitchens, wardrobes, utility rooms, or spaces that need a clear reset.
Home optimisation
Whole-home organisation that improves how your space functions room by room.Storage is refined, systems are introduced, and layouts are adjusted to support smoother routines and everyday living.Good for: homeowners who want lasting organisation across multiple areas of the home.
Property Styling & Preparation
Professional presentation and styling designed to highlight a property’s best features and maximise its appeal.Delivered as one-off sessions or short-term retainers to ensure every property is ready to show at its absolute best.Good for: estate agents, property developers, and interior designers who need properties to look polished and market-ready.
Lifestyle & Home Management
Ongoing, bespoke support that helps manage the practical side of running a home.This can include maintaining organisation, preparing the home for key moments, coordinating trusted suppliers, and handling details that clients do not have time to manage themselves.Good for: busy clients who want reliable support and a single point of contact for their home.
Why pretty neat?
PRETTY NEAT was founded by Ashleigh Evans to address a gap in home services. Most cleaning and organisation providers operate on a time basis or as separate, task-focused appointments, which can result in inconsistent standards and fragmented outcomes. PRETTY NEAT works differently. Every job is approached with a focus on the overall outcome, completed to the highest standard, and only concluded when every detail meets the required level of care and precision.PRETTY NEAT delivers a comprehensive, all-in-one service that combines home presentation, organisation, maintenance, and lifestyle support in a seamless experience. Every property is treated with discretion and attention, ensuring all aspects of the home are cared for, maintained, and organised to the highest standard. PRETTY NEAT is for clients who appreciate the finer details, value high standards, and want their home to feel organised, polished, and effortless to live in.
Frequently asked questions
What areas do you cover?
PRETTY NEAT is based in Saltney and works across Chester and surrounding areas. Requests from Flintshire and other nearby locations are welcome and can be discussed as part of an enquiry.What is detailing?
Detailing goes beyond a standard clean. It focuses on presentation, precision, and the small details that elevate how a space looks and feels, from finishes and surfaces to overall order and flow.Do you offer one-off services?
Yes. One-off services are available, and some ongoing services begin with an initial standalone detailing session before moving onto a monthly arrangement.Do I need to be home during the service?
No. Many clients provide access in advance. Work can be carried out using a spare key, either via a lockbox or another agreed method, which is especially useful for clients arranging frequent visits. For the best results, it’s preferable that the property is unoccupied during the service. All work is carried out with care and attention. All work is carried out with discretion and respect for your space.Do you provide equipment?
Professional cleaning products and equipment are provided. A working vacuum cleaner is expected to be available for use during the service.Are your services bespoke?
Every service is tailored. After an initial enquiry, recommendations and arrangements are confirmed based on your space, priorities, and how you intend to use it.How do I get started?
Use the enquiry form to get in touch. From there, services and next steps will be discussed before anything is confirmed.
Contact
Every enquiry is reviewed personally. This ensures our services are the right fit for your space, lifestyle and expectations.
If you’re unsure which service is right for you, that’s completely fine — the enquiry process is designed to guide you.
To begin, please complete the enquiry form below. Once received you’ll hear back within 48 hours with the next steps, availability, and any clarifying questions.
Enquiry form
Privacy Policy
Last updated: 1 February 2026PRETTY NEAT is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or engage with our services.We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.⸻1. Who We ArePRETTY NEAT
Offering home detailing, organisation, and presentation services
Serving Chester and surrounding areas.If you have any questions about this policy or how your data is handled, you can contact us via the details provided on this website.⸻2. What Personal Data We CollectWe may collect and process the following information:
• Name
• Email address
• Phone number
• Property address (where relevant to services)
• Enquiry details and service requirements
• Any information you choose to provide when contacting usWe do not knowingly collect data from children.⸻3. How We Collect Your DataWe collect personal data when you:
• Submit an enquiry or contact form
• Contact us via email or other communication methods
• Interact with our website⸻4. How We Use Your DataWe use your personal data to:
• Respond to enquiries and provide services
• Communicate with you about bookings or quotes
• Maintain business records
• Improve our services and websiteWe only use your data where we have a lawful basis to do so, including consent, contractual necessity, or legitimate business interests.⸻5. Sharing Your DataWe do not sell, rent, or trade your personal data.Your information may be shared only where necessary with:
• Service providers essential to business operations (e.g. website or email tools)
• Legal or regulatory authorities if required by lawAll third parties are required to respect the security of your data and treat it in accordance with the law.⸻6. Data Storage & SecurityWe take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.Your data is stored only for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.⸻7. Your Data Protection RightsUnder UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any timeTo exercise these rights, please contact us using the details on this website.⸻8. Cookies & AnalyticsThis website may use basic cookies or analytics tools to understand how visitors use the site and to improve performance.You can control or disable cookies through your browser settings.⸻9. Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.⸻10. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.⸻11. Contact UsIf you have any questions about this Privacy Policy or how your data is handled, please get in touch using the contact details provided on this website.
Terms & conditions
This agreement outlines how PRETTY NEAT works, what clients can expect, and how services are delivered. It exists to ensure clarity, consistency, and a high standard of work for all parties.⸻1. Nature of the ServicePRETTY NEAT provides structured home detailing, organisation, and presentation services. All services are standards-led, not task-led, and delivered with discretion, skill, and professional judgement.PRETTY NEAT is not a general cleaning service. Services are designed to:
• maintain presentation and order
• restore spaces efficiently
• reduce ongoing mental load for clients⸻2. Scope of Work2.1 Agreed ScopeBefore work begins, the scope of service will be agreed in writing. This may include:
• areas of the home covered
• service type (Presentation Maintenance / Reset & Reorder / Organisational Revamp / Property Presentation (Trade) / Lifestyle Support)
• visit frequency or duration
• specific inclusions or exclusionsOnly work within this agreed scope is included.2.2 Changes to ScopeIf a property requires significantly more work than usual, or if additional areas or tasks are requested, this will be discussed and quoted separately. Additional work is never assumed.⸻3. Presentation Maintenance (Retainers)3.1 Retainer StructurePresentation Maintenance is offered on a monthly retainer basis. Retainers:
• reserve dedicated time and availability
• ensure consistent standards
• allow PRETTY NEAT to maintain continuity without disruption3.2 Missed or Cancelled Visits / Rescheduling
• Retainer clients may have sessions rescheduled if necessary, subject to PRETTY NEAT’s availability
• Retainers cover the agreed number of visits per month; clients will not be charged extra for rescheduled sessions within that month
• For one-off or project services, cancellations must be made at least 48 hours in advance
• Short-notice cancellations (less than 48 hours) may be charged at 50% of the booked session fee
• Missed visits without notice may be charged in full3.3 ExpectationsClients agree to maintain reasonable access to the property and understand that consistent standards rely on regular scheduling.⸻4. One-Off & Project Services4.1 Reset & Reorder / Organisational RevampThese services are finite projects with a clear beginning and end. Scope, objectives, and pricing are agreed before work begins.4.2 Property Presentation (Trade)Trade services may be delivered as one-off preparation or ongoing retainers, depending on client needs and availability.⸻5. Standards & Professional JudgementPRETTY NEAT operates using professional judgement, skill, and discretion. This includes:
• applying advanced organisational and detailing skills
• determining the most effective order and methods to achieve the agreed outcome
• maintaining visual order, flow, and presentation
• adapting to unexpected challenges while keeping quality consistentClients agree to trust professional judgement once priorities have been agreed at the start of the session.⸻6. Additional Requests
• PRETTY NEAT does not rush or compromise standards to accommodate tasks beyond the agreed service
• Requests made during a visit may be scheduled for a future session if appropriate⸻7. Visit Structure, Handover & Independent Working7.1 Visit StructureEach visit includes:
• a brief check-in at the start to confirm priorities (if the property is occupied)
• focused, independent working time
• a handover at the end of the session to outline completed work and note any outstanding items7.2 Independent Working & EnvironmentPRETTY NEAT operates under a standards-led, professional model, which requires uninterrupted focus. PRETTY NEAT recommends that visits be scheduled when the property is unoccupied, to allow focused, uninterrupted work.Clients agree to:
• provide an environment that allows PRETTY NEAT to work independently once the session begins
• maintain a professional workspace during visits
• ensure children, pets, and additional occupants are not present in active working areas during the sessionWhere the property is unoccupied:
• pre-visit priorities and end-of-session handovers will be conducted remotely via text, email, or other agreed method
• alternatively, a written summary can be left at the property for the client⸻8. Pricing & Payment8.1 PricingPricing reflects:
• skill and expertise
• responsibility
• consistency
• judgement
• discretion
• outcomePricing is not based solely on time spent.8.2 Payment Terms
• Retainers are paid monthly in advance
• Project services are paid as agreed, before or on the day of service
• Late payments may result in paused services until accounts are up to date⸻9. Access & SafetyClients agree to:
• provide safe and reasonable access to the property
• ensure utilities (water, electricity) are available
• secure pets where necessaryPRETTY NEAT reserves the right to pause or reschedule services if the environment is unsafe or unsuitable.⸻10. CommunicationPRETTY NEAT values clear, respectful communication:
• routine communication should take place during normal business hours
• excessive or out-of-hours contact may not receive immediate responses
• structure ensures the best outcome for both parties⸻11. Respect & Professional BoundariesPRETTY NEAT maintains professional boundaries at all times. Services are focused on the home and its presentation. Clients agree to respect:
• time and schedule
• scope and priorities
• communication boundaries
• professional judgement⸻12. Termination of ServicesEither party may end services with appropriate notice, as agreed in advance. PRETTY NEAT reserves the right to discontinue services if boundaries, payment terms, or mutual respect are repeatedly breached.⸻13. AcceptanceEngaging PRETTY NEAT confirms acceptance of these terms and the agreed scope of work.